Cancellation Policy

You agree to the following cancellation policy.

A 2 Day notice is required to receive a full refund for cancellations.

NO refund available for trips cancelled within 1 Day or less of the trip.

All trips will depart as scheduled, rain or shine.

If New Wave Adventures cancels your trip and rescheduling is not possible, you will receive a full refund (minus the booking fee, please note that the booking fee is non-refundable as per our agreement with the
booking platform.)

Trip Changes and Cancellations by
New Wave Adventures

New Wave Adventures reserves the right to change the time or section of your rafting trip to ensure the safety of our guests.

If a Canyon Wave trip is canceled due to high water, wind, or other safety concerns, you will be automatically rebooked to the Wilderness Wave at the same time slot. We will notify you via email and text.

If you do not wish to go on the Wilderness Wave, you may receive a full refund (minus the booking fee). Please note that the booking fee is non-refundable as per our agreement with the booking platform.

Location and Refunds

New Wave Adventures is located just outside Denali National Park at Mile 239 on the Parks Highway. No refunds will be provided if guests arrive at a different time or location than selected.

To participate in any activity with New Wave Adventures LLC. you must accept the risks of designated activity by signing our Liability Waiver.